Managing your Subscription

Two scenarios:

Your trial is coming to an end and you're convinced by Gryzzly? (and we understand why 😉)

Go to the "subscription" tab in your administration panel. Then click on "Subscribe".

Here, you simply select the offer, currency, and billing type (monthly or yearly) that suits your needs.

It's as simple as that 😄

To access your customer portal and manage your subscription, go to the "subscription" tab in your administration panel.

Here, you can:

To change your plan, it's very easy! Just click on "change plan". Then, you can update all your subscription settings.

Your customer portal allows you to access all the information concerning your subscription:

At the bottom of the page, in the "invoice history" section, manage all your invoices. 💸

You can thus access at a glance the status of your invoices (paid or pending) and pay them directly from the portal.

The "payment method" section allows you to view all the payment methods used to settle your bills, including the default payment method.

When one of your payment methods fails, you will receive a message from your dashboard to rectify your subscription.

In the majority of cases, it is simply due to the expiration of your credit card. You just need to go to your billing area and update your default payment method.

With just a few clicks, your subscription will be successfully rectified ✅

If the issue is not an expired credit card, please contact our customer support directly using the "assistance" button on your dashboard.

To end your subscription, just click on "cancel my subscription", and then click on the unsubscribe link.

We'll be sad to see you go, but know that we will not hold it against you. It's up to you with Gryzzly after 🐻.

👉 If you have any questions regarding invoicing, please contact us at [email protected].